ZM
Zanele M

1 reviews | Active since Jul 2018

01 Jun 2021, 08:56

Shaw Academy is a ****

so i received a call about a month ago from Shaw academy Call Centre agent telling that I've been selected by Shaw Academy to do a nutrition course offered by Shaw Academy and its a trial that will be for free , so wanted to be sure that its for free , so i clearly asked the agent if this is for free and that there will be no monies debited from my account as i was reluctant to give out my banking details , the Shaw Academy agent assured me that it was for free . yesterday and today Shaw Academy limited Dublin debited my account the amount of R199.50 ,first debit on 31/05/2021 , 2nd debit 1/06/2021.my Bank Capitec cannot help to reverse the debit as its marked as an online purchase , the the contact number from Shaw Academy does not go through - ***,Shaw Academy reverse back my money as i was promised by your call center agent the course a trial and there will be no monies debited from my account .

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Replies (1)
ZM
Zanele M's update03 Jun 2021, 09:59
Reviewer Update
so Shaw Academy emailed stating terms and conditions regarding the debit , according to them it's pending/unpaid dues which was informed to me at the time of registration mentioned in our terms and conditions page. no it was not mentioned hence i asked if there will be any monies debited on my account , the agent assured me there were not going to be any monies debited from my account . this case is not resolved ,Shaw Academy my i please have my money back .