Shaw academy

I won a free 4 week course at Shaw academy in March, what a nightmare it has turned out to be!

On the 25th of March I got a phone call from a representative where it was stated that they are running a special and that if I pay R1237 I would have access to all their courses for 3 months – this included all toolkits for the current course to be unlocked, E-Certificates and a hard copy of my diploma(s). I negotiated for the deal to also include a second diploma of my choice. This was agreed upon and as such R1237.00 was deducted from my account. I started a course immediately, and noticed that my toolkits were not unlocked - I sent the 1st of several mails asking why my toolkits aren’t unlocked, but my questions and e-mails went unanswered. On the 1st of April I mailed them again as I noticed money being taken from my account for toolkits and E-certificates, at that stage 3 x R199.00 had been deducted and I did not authorise this, neither was I aware of the payments until I checked my bank statement. On the 6th of April I once again e-mailed Shaw academy enquiring about reoccurring payment. At this point in time 4 x R199.00 payments were taken out of my account. On the 7th of April I rep**** to a mail that was sent from Shaw stating that they cancelled my membership and that they won’t refund any money but will give me 6 months free access to all their courses???? On the 11th of April, a representative of Shaw Academy called Gomes e-mailed me back (finally) asking which courses he must activate for me? I supposed he meant the toolkits and E-certificates? I rep**** on the 14th of April and told him which 2 courses I am busy with (at this stage I have invested many hours of study) but Gomes did not address the problem of the double payment at all. 20th of April mailed them again…..no answer 23rd of April I sent an e-mail stating that I’m going to report them and share my experience on Hello Peter and all social media ….no reply on that e-mail either In total I sent 7 mails to request that Shaw academy honour their deal with me, which they simply ignored. Then on May 1st I get an e-mail from Shaw Academy stating that they are going to give me a “GIFT”???? if I reactivate my account. The gift is my hard copy diploma for the course I was busy with. How ridiculous is that……..my “GIFT” is something that I paid for in full!!!!!!!!!!!!!!! Shaw academy ****** me of my hard-earned money and hours of time, and I’m sure this has happened to many other people. They should be ashamed of themselves, more importantly, I want to warn anyone that is considering using Shaw academy not to do it!