**** in less than 24 hours

I sign up for the 4-week free trial on May 21st. The next day, a person name Tazneem Moosa (Student Guidance Manager) called me on my mobile. I have said many times that the line is NOT clear. The person insisted on the free premium membership. When I clarified if it is indeed free, the person said yes. Not more than 1 minute after the call, my bank account was charged with RM179.97 and RM348.02.

I wrote emails to Shaw Academy and the Student Guidance Manager an hour after the charges. They did not respond until today, May 25th, to ask if I have started the dispute claim with my bank provider.

At the start of the call, the person should have stated that the conversation can lead to an AUTHORISED bank transaction. They also should have stated that they will charge RM179.97 and RM348.02 to my credit card, instead of emphasizing that it is free.

I tried to call Tazneem Moosa on +***64 but it does not appear to be a valid line anymore. Either that or they have blocked any incoming calls.

Do not provide your credit card details to Shaw Academy. If you have, blocked all transactions and request the bank to issue a new credit card.

So far I have only watched one video on Shaw Academy. I don't intend to watch any more videos on Shaw Academy. I certainly would not want to have any certification from Shaw Academy that is not accredited or recognized.