1 reviews | Active since Aug 2018
Not answering the need
Joined for the Nutrition course - Module 1 is free but you have to register with credit card details in order to access the course info. The registration process isn't working - have tried 3 times. No support - "only members get email support". So how do I become a member if I cant load details to register? They send at least 8 emails a day about their services - way too invasive for my liking. I know the course I want to do - help me get registered before you offer me other services. The 1st lesson was great by the way. They also said in one of the many, many emails that lessons would be Mondays and Wednesdays - It seems the second lesson was on Tuesday - I missed it because I was ignoring the many, many emails in my inbox - go figure!
Hi Sue,
Thank you for your review.
We ask for your credit card to allow your membership to continue after your
free trial, should you choose not to cancel. This also allows us to reduce
***** and prevent multiple free trials for one person.
This helps us deliver better service for all the honest customers. Remember
that we won't bill you anything during your free trial and that you can
cancel at any moment before your trial ends.
Once you login to your account you will get an option to complete your registration by entering the card details. We suggest using the Google Chrome browser as it updates all the up to date plugin's that we use for security purpose on our website.
We have also notified our Student Guidance Manager who will get in touch with you to assist you further with the registration process.
Hi Sue,
Thank you for your review.
We ask for your credit card to allow your membership to continue after your
free trial, should you choose not to cancel. This also allows us to reduce
***** and prevent multiple free trials for one person.
This helps us deliver better service for all the honest customers. Remember
that we won't bill you anything during your free trial and that you can
cancel at any moment before your trial ends.
Once you login to your account you will get an option to complete your registration by entering the card details. We suggest using the Google Chrome browser as it updates all the up to date plugin's that we use for security purpose on our website.
We have also notified our Student Guidance Manager who will get in touch with you to assist you further with the registration process.
Hi Sue,
Apologies for the issue you are having, I've asked one of our Student Guidance Managers to contact you and they will help you solve the problem.
They will be in touch shortly
Kind Regards,
Shaw Academy
Hi Sue,
Apologies for the issue you are having, I've asked one of our Student Guidance Managers to contact you and they will help you solve the problem.
They will be in touch shortly
Kind Regards,
Shaw Academy