NO ONE HELPED ME

I am shocked by the support I received from my support agent. I first started the free trial and was not into the sports nutrition course at all and only watched one course. I cancelled after that first course. Then day after day I received course invites and something didnt seem right. I contacted support and they said that my account was cancelled and it shouldn't happen anymore. But it continued the rest of the month. Then R399 gets withdrawn from my bank account a month later after I specifically cancelled my account. I contacted support and some support agent told me that my account wasnt cancelled. I pleaded with the company telling them that I did and I only watched one course. They threw nearly every single terms and conditions contract in my face whenever I said anything. I even went to my bank and asked them to reverse the transaction, thay costed an additional R200 and still the SHAW ACADEMY declined the request by the bank. This is not fair and I only got paid UIF in May and I work on minimum wage. I'll even show you my banking statements to prove it. The SHAW academy has made me suffer so badly through the month of MAY and this is not right. All I just asked for was a refund to help me at least buy myself food, even though I had every right to recieve that money back.