KEEPS AVOIDING MY REQUESTS

DISCLAIMER** I can't seem to find my original review, which I think means it got taken down. Here it is again:

In the beginning I was happy and excited to begin my "free" Shaw Academy course. I completed the first module and then was expected to pay to move onto my next one when it's suppose to be free. I therefore put my father's credit card details, as it did not take my debit card. As I moved onto module 2 my father informed me that not only did the first R399 come off his account but an extra R1197 was deducted for my toolkit for module 1 ( which I had finished and did not need) and then the toolkit for module 2 (which I did not purchase either) and finally the e-certificate for module 2. I immediately took to ('billing' @shawacademy.com)and was put into contact with someone called Gomes. He pointed out that in their T&C's once you purchase a toolkit there is no refund ( even though I did not actually purchase it myself). He made it seem like my fault for the whole thing and so he promised me $199 'credit' that'll go towards 3 more toolkits, 1 e-certificate and 1 printed diploma once I'm done. When it came time to redeem my credit for the e-certificate for module 3, I informed Gomes I was going to "Click to Purchase" to redeem it and then it charged me R399 again!! He then said it was a glitch and promised me the same thing for the next course I wanted to do! So what about my 'credit' for this course??

ALSO, I've asked him on several occasions to send me a contact number, which he has blatantly ignored. I'm extremely disappointed and I want to remove myself and my details off their account, but there is no button to do so even though they claim there is. Also, it is ******* to not be able to remove your credit card details off a site.

If you want to avoid the same thing happening to you then do not apply!