I found it difficult to cancel my subscription to Shaw Academy.

I found canceling a subscription to Shaw Academy to be difficult.

Using the manage subscription option on my profile dashboard, I opted to cancel my subscription. After choosing the cancel and pause membership and benefits option, I was led through a series of pages that offered me discounts and other promotions trying to convince me not to cancel.

On the last page I was told that to cancel my membership I would have to call a call center.

After calling the call center and being made to listen to recorded messages, once again offering me discounts and special offers, I was eventually told that to cancel I would have to email an address that cannot be found on their website.

I also reached out to their support desk asking for my subscription to be cancelled. I received a reply from their support saying that my account has been cancelled and it will reflect on my profile in 24 hours. 48 hours later my account was still active.

I signed up to Shaw Academy intending to pay for a subscription so that I had full access to Shaw Academy

It became clear that I could no longer afford the subscription Shaw Academy.

The point of the review is that I fount it exceptionally difficult to cancel my subscription.

I advise that anyone wanting to cancel their subscription to Shaw Academy should do so well before the date that the subscription payment will be made.

Although I had notified Shaw Academy of my decision to cancel my subscription it still took over 48 hours before my subscription was cancelled.