SB
Sarah B

1 reviews | Active since Oct 2020

28 Oct 2020, 17:06

HUGE ****! Customers beware!

Such a huge ****! Signed up for a one month trial membership. Attempted to place my membership on hold a week later...they did not abide by my request. They ended up charging my account after I wasn't able to cancel their service on a weekend. Only M-F during business hours. Bombarded with emails during and after! Still fighting to get a refund! This company cannot be trusted! Stay fatal away from them!!!

0
Replies (3)
SB
Sarah B's update29 Oct 2020, 20:34
Reviewer Update
Yes. Did that already. Still nothing! You guys clearly do NOT know how to run a business! There are negative reviews all over the Internet! Trustpilot, Trustpeter, Twitter, Instagram, Better Business Bureau, Googleplay store. I am sure even more!
Shaw Academy
Shaw Academy's reply30 Oct 2020, 07:52
Official
Could you please share your registered email ID so we can look into this.
SB
Sarah B's update30 Oct 2020, 20:32
Reviewer Update
Once you look up my account you will notice that today your company sent me an email advising I would be refunded in max 7 days. I am demanding that you refund me sooner as I have heard numerous stories about how your company still fails to refund customers even AFTER sending out your email!