Horrible Experience

Item: Shaw Academy
Rating: 1
Author: Shaun C

Terrible experience I have been ****med out of $39.99 and $69.99 respectively from Shaw Academy. I signed up for a digital marketing course on the 14th September, 2020. 8 days after signing up for a 1 month free trial I was charged a 12 month membership WITHOUT MY PERMISSION! The first charge said that I paid for a certificate and to unlock my exam which was to be at the end of the course. I only attended 2 out of 8 online classes so there is no reason for me to agree to take an exam if I haven’t finished the course. There was no checkout page or other indicator for me to verify any payment to this company. Such a ****. When you email them they say someone would contact you within 48 hours, over a week has passed and no one did.

Helpful (0)

Replies (4)

Shaun C's updateReviewer Update

05 Oct 2020, 09:37

I have emailed your priority support team directly several times and it seems that this isn’t a priority for you all. No matter who I tried to contact via your many different email support address I get the same response that you’ll contact me within 48 hours. It’s going on two weeks now and no one has contacted me directly to deal with this issue.

Shaun C's update05 Oct 2020, 09:37

Reviewer Update

Shaw Academy's replyOfficial

07 Oct 2020, 12:24

Please share your registered email ID so we can look into it.

Shaw Academy's reply07 Oct 2020, 12:24

Official

Please share your registered email ID so we can look into it.

Shaun C's updateReviewer Update

07 Oct 2020, 15:26

My email is ***

Shaun C's update07 Oct 2020, 15:26

Reviewer Update

My email is ***

Shaw Academy's replyOfficial

08 Oct 2020, 12:31

Please share your email ID unmasked

Shaw Academy's reply08 Oct 2020, 12:31

Official

Please share your email ID unmasked