EN
Elna N
1 reviews | Active since Jul 2020
24 Jul 2020, 07:30
Good content and customer service
Content is good, although a fair amount of time of each class is used to market their subscriptions. Pricing options are too expensive in my view, and they do not remind you before your free trial expires or your membership is reactivated after pausing, and you automatically go on the 4-week plan and they take payment. Difficult to cancel membership, however their customer service is very good and they are likely to offer you a good deal in order to convince you to stay. Overall my experience with them was not bad, and their courses are good.
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Replies (1)Shaw Academy's replyOfficial
23 Oct 2020, 06:57We are always looking at improving our services & we strive to ensure that you have nothing short of the best. We pride ourselves on our product and the high-quality standards we maintain. We would like to make things right. Please be assured that we are taking your feedback proactively and will work to provide better service in the future. Please let us know if there is anything else you need assistance with.
Regards,
Shaw Academy
Regards,
Shaw Academy
Shaw Academy's reply23 Oct 2020, 06:57
Official
We are always looking at improving our services & we strive to ensure that you have nothing short of the best. We pride ourselves on our product and the high-quality standards we maintain. We would like to make things right. Please be assured that we are taking your feedback proactively and will work to provide better service in the future. Please let us know if there is anything else you need assistance with.
Regards,
Shaw Academy
Regards,
Shaw Academy
