False advertising / bait and switch on lifetime membership
I purchased a lifetime membership back in 2016 from Shaw Academy. Back then the major selling point was that you'd never have to pay any exam fees "ever again" (To quote what was told to me in an email and their at the time live lectures)
Now after recently logging in, I found out I need to pay again.
After contacting them again I was told by "Adam" that in September 2019 they decided these final exams are AGAIN chargeable for all the students across the globe irrespective of membership status!!!
Take note of this if you're planning on buying a lifetime membership through Shaw or purchasing stocks in them. They have NO problem utilizing false advertising or pulling a bait and switch on you!
This company is clearly in contempt for any and all consumer protection acts! So until someone takes them to task, and makes them sort themselves out, I highly recommend avoiding them at all costs!
They are indeed nothing but ************ at this point
They are redirecting me to their support ... AGAIN!
The same support who has ignored me since I voiced my discontent about the false advertising/bait and switch.
Adam has still not rep**** to me even though this is supposed to be "Priority Support"
I consider their apology and excuses to be vapid since there seems to be no action being taken by Shaw to actually correct this
They are redirecting me to their support ... AGAIN!
The same support who has ignored me since I voiced my discontent about the false advertising/bait and switch.
Adam has still not rep**** to me even though this is supposed to be "Priority Support"
I consider their apology and excuses to be vapid since there seems to be no action being taken by Shaw to actually correct this