LG
Lelani G
1 reviews | Active since Jul 2009
18 Apr 2019, 12:34
Empty Promises.
I have bee n promised a 1 month trail code for adobe from Shaw Academy for the past 4 weeks. only communication I am receiving is "we will check with Adobe). the trail is needed to finish my course !! The person I dealt with was Jordan and will only receive feedback 2 - 4 days after I request an answer please can this be sorted out ASAP as I can finish my course. this is the first time I have received such bad service
Helpful (0)
Replies (3)0
Replies (3)
Shaw Academy's replyOfficial
19 Apr 2019, 09:19Hello Lelani,
We are sorry to learn about your experience. We have asked the relevant team to check and fix this issue for you. The free trial codes are sent by Adobe, I will check with Adobe and ensure that you receive this code at the earliest,
Thanks,
We are sorry to learn about your experience. We have asked the relevant team to check and fix this issue for you. The free trial codes are sent by Adobe, I will check with Adobe and ensure that you receive this code at the earliest,
Thanks,
Best regards,
Shaw Academy's reply19 Apr 2019, 09:19
Official
Hello Lelani,
We are sorry to learn about your experience. We have asked the relevant team to check and fix this issue for you. The free trial codes are sent by Adobe, I will check with Adobe and ensure that you receive this code at the earliest,
Thanks,
We are sorry to learn about your experience. We have asked the relevant team to check and fix this issue for you. The free trial codes are sent by Adobe, I will check with Adobe and ensure that you receive this code at the earliest,
Thanks,
Best regards,
LG
Lelani G's updateReviewer Update
19 Apr 2019, 17:36Thank you received my code this AM
just sad that I had to write a post an complain before it was sorted.
LG
Lelani G's update19 Apr 2019, 17:36
Reviewer Update
Thank you received my code this AM
just sad that I had to write a post an complain before it was sorted.
Shaw Academy's replyOfficial
25 Apr 2019, 08:17You're welcome Lelani,
I completely understand your frustration - unfortunately we here at Shaw Academy do not have a control over this as the codes are sent by Adobe itself and this resulted in a delay.
I completely understand your frustration - unfortunately we here at Shaw Academy do not have a control over this as the codes are sent by Adobe itself and this resulted in a delay.
Best regards,
Shaw Academy's reply25 Apr 2019, 08:17
Official
You're welcome Lelani,
I completely understand your frustration - unfortunately we here at Shaw Academy do not have a control over this as the codes are sent by Adobe itself and this resulted in a delay.
I completely understand your frustration - unfortunately we here at Shaw Academy do not have a control over this as the codes are sent by Adobe itself and this resulted in a delay.
Best regards,