DO NOT JOIN SHAW ACADEMY! THEY ***** YOUR MONEY!

After joining Shaw Academy for their 4 week free trial on the 4th of January 2021, I was contacted by my Student Guidance Manager and welcomed to the program. She informed me that the Toolkit for my first module would be free, whereas it is usually R499. After the call, and before my first class I wanted to access the Toolkit. Because I was told it would be free and loaded onto my account, I tried to access it by clicking on the "Get Toolkit" button. Whilst loading, the app stopped responding so I closed it. Seconds later I got a notification informing me that R499 has been subtracted from my account. I contacted them informing them that they subtracted money from my account without any consent. They rep**** that their servers said I pressed a button that gave them permission to take the money from my account. At this point they are offering me a three month subscription (which would give me enough time to complete all 4 modules), a completion certificate and the toolkits for the remaining 3 modules for free.

I then told them that I did not ever press a button giving them permission to take the money. They rep**** by saying that because their servers say that I did indeed give them permission, that they can't pay back the money BUT that they can give me everything they offered previously plus two hard copies of the completed diploma.

At this point I realise it's hopeless to get the money back from them so I accept the offer and start attending the lessons.

Two weeks later, 22 January 2021, I get contacted by a different Student Guidance Manager checking up on me, asking if I am still fine with everything, asking if I have any questions about the course and informing me that they have given me a free 3 month subscription with free toolkits included, because they know that the whole Covid pandemic has been hard on everyone. (Keep in mind that they offered all of this already because I contacted them about the R499 paid without my permission). Approximately two hours after calling me another payment notification went off, this time for R999. I have sent them an email complaining, I have also informed the bank that this was against my will and am awaiting for their response.

The process to unsubscribe is also near impossible. The following link provides a detailed process in which they **** people. https://www.shawacademy****.com

Please do not subscribe to their service. They are **********ly taking people's money.