Dishonest money grabbers

I joined a free trial on 28 July. Or rather, so-called free. Only when I registered did I see you actually have to pay R499 for your course material. Of course, this was not managed beforehand... I cancelled immediately on 29 July. I struggled to get hold of someone on the lines provided, and initially sent an email. I finally got through to someone on 31 July. According to me, my membership was cancelled. Yet this month, surprise surprise, I was billed R 199. Now they tell me:

We run a subscription program that renews every 4 weeks after sign up date. During the registration, we ensure this information is presented before the payment details are submitted. It seems your subscription was not cancelled during the trial period, so the payment was processed.

We are unable to process subscription refunds unfortunately after the trial expiry, as per the terms and conditions.

However, we can confirm your membership is cancelled thus ensuring no further payments will be processed.

We are also providing you with 6-months access. You will be able to complete the courses you initially joined and many other courses.

Shaw Academy Support Team.

This is even though I cancelled in time. So because of the incompetence of their staff, I have to suffer financially. I even received an email on 1 August asking me to leave a review of my experience with them.

Based on what I have seen on Hellopeter, this is one giant ****. I will not recommend their services to anyone!!!