1 reviews | Active since Oct 2016

10 Sept 2020, 00:59

******** Debit on my Account, TWICE

After going back and forth with Shaw Academy in attempt to get a refund, I finally received a refund(on the 31st of August 2020) for the amount they wrongfully took from my account.

I thought I was done with Shaw Academy considering the continuous back I forth I went through to get my subscription cancelled as previously requested and to receive my refund back. To my surprise, an amount goes off from my account yet again from my account on the date 9 September 2020. This is very disturbing and I am about to open a ******** case against Shaw Academy as this is ******** behavior.

Please sort out my case as I am no longer able to be polite in this regard.

Nontokozo Masondo

0
Replies (4)
's update10 Sept 2020, 10:16
Reviewer Update
Shaw Academy

Do not ask me to write to another email address as I have been doing so for a number of times, I wrote on this platform and I expect my complaint to be attended to accordingly, should you wish to communicate with me elsewhere, you are welcome to take this conversation there. I am not about to repeat myself again.

Oh, and forget about gaining my trust, you have lost me completely.

Urgently assist!
Shaw Academy
Shaw Academy's reply11 Sept 2020, 13:31
Official
Please share your registered email ID.
's update11 Sept 2020, 13:49
Reviewer Update
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Shaw Academy
Shaw Academy's reply16 Sept 2020, 12:26
Official
Please share the details unmasked.