1 reviews | Active since Sept 2016

27 Oct 2020, 10:24

Courses at a *****

Doing courses that won't break the bank sounds great up until the point where you try to cancel the subscription with many failed attempts and rather than cancelling only being able to postpone with a heart attack of being charged again 2 months later.I have received a notification from my bank of a debit order of R999 for shaw academy yesterday(2 months after pausing my sub due to not being able to cancel and with 60 odd days left from my previous payment). Tried to contact them but no answer,so I had to email and is still waiting on a refund because this is making difficult times even worse...

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Replies (5)
's update27 Oct 2020, 10:49
Reviewer Update
Update: Got in touch with Leroy at shaw academy who is currently assisting me with my query. He provided excellent service. Still waiting on the billing department to come back to me regarding the refund
's update27 Oct 2020, 14:47
Reviewer Update
What a bunch of sharks. They are refusing to repay my refund and instead of cancelling my membership they constantly offering me courses. They have no remorse for people in tough times even that money they took was money that had to put food on the table
Shaw Academy
Shaw Academy's reply29 Oct 2020, 11:22
Official
Could you please share your registered email ID so we can look into it.
's update10 Nov 2020, 09:26
Reviewer Update
I am not publicly posting my id and email. I have logged countless tickets regarding my problem.Find it and Fix it
Shaw Academy
Shaw Academy's reply16 Nov 2020, 12:05
Official
Could you please share the ticket number.

Regards,
Shaw Academy