Cancellation woes

I have read bad reviews about the company. As a result, i cancelled my subscription within 3 hours of subscribing. I called to confirm my cancellation and I was told that I'll get a cancellation confirmation email. I am still waiting. I do not want to end up like all these people who were clearly ****med by you guys. Please confirm my cancellation and stop sending me text messages. I would assume that my unsubscribing and cancellation would mean that I stop getting any sort of communication from you guys, the only communication I want to see is a confirmation email of my cancellation