Billing an unverified/inactive account

How can you trust a company who assumes you have started their free 30-day trial and "Premium Membership" without confirmation from your e-mail account after sign-up?

I reached out to their customer service stating I am not available during any of their class times. I can't provide you info on their classes, as I never had the time to sit down and take them. I sent a request to either cancel or postpone my classes. I received a message back, but did not get the help I needed. If they are truly looking out for you, they will send you reminders about your unused account. Unfortunately, they don't. Instead, they will spam you with promos to buy their diplomas.

On your profile/settings when you log in, you cannot access your payment options. It is a ***** business practice to not allow a customer to switch or remove their own methods of payment. A credible website has this option even if it is hidden or buried in the pages. In Shaw Academy, this option is unavailable. Once you have given your credit card info, you can no longer take it back.

Please save your money for another company who deserves it. Shaw Academy doesn't.