avoid / caution - repeat billing no warning

Signed up for a free trial last year, wanted to complete the course so extended for the year thinking there may be other courses of interest. They all varied so much that there was nothing of interest. Did not complete the initial course as found it a bit wishy washy, overly chatty rather than content rich. Ceased logging in.

They have today taken another yearly payment from my account this time unauthorised: - They have not notified me I was coming to the end of my year - There is nothing on the website to say what your expiry date is - They do not notify you they will be taking another payment - Even though the website states your account may be cancelled after non use for 60 days - over 120 days they did not cancel - You can only contact them on social media or through a contact form on the website and hope they respond - They do not do refunds - They send repeated marketing emails ( daily ) asking for you to pay for certificates for courses you have not completed - They even ask you to invest in their organisation. Check out employee reviews on glassdoor, they speak volumes