Avoid at all costs

I signed up for the 4 week trial and canceled the next day because they didn't have courses i wanted. I spent over 30 minutes on the phone with cancelation with the lady trying sell me items. I kept repeating that I am not interested in anything and to just cancel it, all this with very loud background noise. I had to ask her several times to repeat something due to background noise and was very rude yelling there's no background noise. After the date I would have initially been charged had I continued the service I deleted my confirmation email thinking I was safe. A month after that they charge me 69.99. So I quickly went to their website where it actually said I had 16 days left in a free trial, which means they changed my membership to an extended trial, yet they still charged me. I called to make sure it was canceled and the person i talked to this second time confirmed it was canceled the first time, but it got changed. So I was in a long almost 2 month battle to which Shaw couldn't even keep their story straight about being able to refund while under a dispute. They kept telling me they can't refund under dispute, but the bbb complaint respondent said they issued a refund(they didn't) Almost 2 months of going back and forth between my bank and them my bank ate the loss and gave me the refund while Shaw gets away with their predatory business practices.