DC
Daniel C

1 reviews | Active since Jul 2020

22 Jul 2020, 11:49

Absolute ****!!!

On the 20/06/2020 I entered into a free trial month with this Academy, however, what they do not tell you is that it is not free!!! They bait you in on a free month and say you can cancel at any time however this is a complete lie. You can not cancel at any time as there is no clear way to cancel. If you try to cancel online they just keep sending you on endless links that do not come to any conclusion. There is not a single person I could speak to when you call their numbers to get answers and find out why my account is not cancelled.

The only way to do it is to find out all of their 14 email addresses and threaten to take them to court according to the Consumer Protection against Unfair Trading. This is a very unprofessional and shady company that lures you in and says that they are here to help you however they just ***** your money and keep you locked into an account you do not want.

DO NOT EVER SIGN UP WITH THEM!!!!!

0
Replies (2)
DC
Daniel C's update24 Jul 2020, 10:23
Reviewer Update
" We are always looking at improving our services & we strive to ensure that you have nothing short of the best. You deserved better from us and we are sorry to have let you down. Nothing is more important than regaining your trust, and we hope you will give us the opportunity to do so. Kindly write to us at *** " - Shaw Academy.

Your company thinks it is okay to send another sales pitch to me after I have been through so much from you!! I shudder to think about how many people you *****ing from !! I have already emailed them!! Here is my reference number #1967** of which I have no reply!!! I have sent emails to all 14 of your known email addresses, i.e. ***,
***,
***,
***,
***,
***,
***,
***,
***,
***,
***,
***,
***

Still, nothing has happened and no response to my cancellation! This clearly shows your company to be a **** and a bunch of ******* who have no right offering what they do!!!

I want a refund seeing as you clearly read these comments and not your emails, I would also demand that you take my information off your site immediately!!
Shaw Academy
Shaw Academy's reply24 Jul 2020, 14:31
Official
We are sorry unfortunately we are unable to view any of the ticket number nor able to locate your account using your name listed here. Please share your email so we can look into the issue.