EB
Elodie B

1 reviews | Active since Aug 2019

30 Jun 2020, 17:45

Absolute nightmare! ****

Absolute nightmare! I still have issue with them, it is a nightmare! They flood you with text message and emails, even when you request them to stop. On those communication there is a button linked directly to your credit card, when you click on it (most of the time by mistake, when the phone in the pocket) it debits your bank account automatically without any authorization. They obviously don't refund you They do not reply to all your questions/messages It took me several email to be able to cancel my subscription because it was not available online and the phone number we need to call is unavailable. They do not show their terms and conditions and privacy policy clearly, and they do not send it to you if requested.

Absolute **** Be careful, once they have your account number, they can do whatever they want!

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