1 reviews | Active since Jan 2019
No reply, no delivery
I ordered 4 blades. Its been 10 days now, no delivery. I tried calling, no answer from Toni. I emailed on Zendesk, I set a ticket, again, no response.
At the moment, I just want my money back and have nothing else to do with these fly by night fellas. I had left my trusted Gillete Mach 3 for this .
You lost a very good customer, your blades had sold me alerady.
Hello Phillip
I really appreciate you bringing this to our attention. I sincerely apologise for the experience you had dealing with our brand. We pride ourselves in brilliant customer service coupled with an affordable high quality product. We have had a run of system problems which are now fully resolved now. Please could you send an email to *** and I will personally make sure that we make it up to you.
Kind Regards
Chris Irwin
Co-Founder
The Shave Union
Hello Phillip
I really appreciate you bringing this to our attention. I sincerely apologise for the experience you had dealing with our brand. We pride ourselves in brilliant customer service coupled with an affordable high quality product. We have had a run of system problems which are now fully resolved now. Please could you send an email to *** and I will personally make sure that we make it up to you.
Kind Regards
Chris Irwin
Co-Founder
The Shave Union