1 reviews | Active since Apr 2017

29 Apr 2019, 14:36

No Delivery, No response!

12 Days ago i received an email saying my parcel is on its way, from Kirstenhof to Ottery?! I still have NOT received it, plus NO response to my emails or messages on their 'Chatline' on their website. ****ty service I tell you..

0
Replies (2)
The Shave Union
The Shave Union's reply01 May 2019, 13:09
Official

Hi Fran.  

I am really sorry to hear about your experience with our brand.  I believe that this issue is fully resolved now?  The lack of communication is completely unacceptable.

I apologise for this and have escalated accordingly.  Please feel free to email me at *** if this is not sorted.

Kind Regards
Chris Irwin
Co-Founder
The Shave Union  

The Shave Union
The Shave Union's reply01 May 2019, 14:41
Official
Hi Fran.  

I am really sorry to hear about your experience with our brand.  I believe that this issue is fully resolved now?  The lack of communication is fully unacceptable, I apologies for this and have escalated accordingly.  Please feel free to email me on *** if this is not sorted.

Kind Regards
Chris Irwin
Co-Founder
The Shave Union