Unnecessary pain in my a**

We called Shaun from Shaun Electrical & Electronics because our fridge wasn't getting cold, not having dealt with something like this before we went onto the internet to find him. Just don't ever deal with him! You will just struggle. - He doesn't communicate or update you as to what is happening. If we didn't call him he would have probably kept the fridge for weeks. - Never on time or just doesn't pitch unless you call and fight with him. - Way to expensive for the experience you get. - Thinks you being upset is a big joke.

Firstly he quoted us one amount saying there is a possibility that it may go up - ok great. He then came to check out the fridge and landed up taking the fridge away to repair, a job that couldn't be done on site, so the repair cost went up... okay fine... just fix my fridge please! He then communicates to us that our compressor needs to be replaced... So now we need to pay even more...

After all of this we were without a fridge for a week and a half if not more, finally got it back and it didn't work... well it did, for a day. Not impressed by this - obviously, i gave him a call and asked him why the fridge he kept for 1.5 weeks and R3600.00 later still isn't working. After a long call making him realize that groceries aren't cheap and I need a fridge he agreed to bring a courtesy fridge if he couldn't repair ours on site. He agreed to be there at 1, only showed up at 3 - which is a the norm for Shaun apparently... because that's what we dealt with the entire time dealing with him. Him saying he will be there and never showing up or being late. When he finally showed up he brought us the courtesy fridge and automatically took the fridge away. The courtesy fridge was working, thank god... South African summer and no fridge doesn't work well. But it was filthy and wonky. But whatever... it works while he has our fridge. He had it for a few days and no word from him as to whats wrong with the fridge, so again, we have to reach out to him, "no, we are just testing it, i will deliver it on Sunday before 10am, I promise" his favorite words "I Promise" - which he never stuck to. In my experience you never make a promise you cannot deliver on, especially when dealing with a customer... Yes you guessed correctly... we didn't get our fridge. So i call him and we will get it in the next few days because the leak he was supposed to fix he didn't do properly and they found more leaks which were "hiding". Sick of this back and forth we landed up telling him to keep our fridge doing a swap with the courtesy fridge.

If anyone can ruin a day it's this man. Never go to him for anything!