Pathetic service

The one star is being generous. I have never experienced such atrocious lack of customer service. My customers package was dispatched to Sharp Logistics on 02/06/18 and to date she has not received it. When I followed up I was advised that it was a HIGH VALUE order (which was ridiculous as most of our orders are of much higher value and we have never experienced this before. After countless calls (when you can get through) and promises of being called back it does not happen. Lizelle the manager requested documentation to be submitted (which has never been required on previous orders) which was submitted but still neither has my customer nor myself been contacted. This kind of service from Sharp Logistics is inexcusable. They will not even have the common decency to reply to the reviews.