CW
Cornelus W

1 reviews | Active since Apr 2024

06 May 2024, 12:22

Sharetrackin

<div>I have had a VERY BAD experience with Sharetrackin thus far.

Would actually like to give a NEGATIVE rating.

My situation follows:

I have been contacted for a demonstration on the Sharetrackin system and a consultant visited my premises for demonstration.

I was very impressed with the consultant and the offer he portrayed.

I however EXPLICITLY mentioned that I will be immigrating at the end of May and if I plan on cancelling instead of proceeding what will be the implications.

I was then informed that I will be liable of paying back the loaned amount as well as an additional admin fee.

I decided to cancel the agreement expecting to be paying the service fee and the loaned amount (of which I have not used).

I also have NOT used their system once yet they now inform me that I was clearly informed that I cannot cancel - this is NOT what was discussed after numerous times confirming with the consultant.

I am now in dispute with their company attorney trying to cancel this service and failing - please be very careful of this company.

Lastly, I wish to note that the only reason I found that their score is so high is they are cleverly tasked to call you a week after the demonstration and assist in logging into your machine to "assist" you into writing a review - clearly knowing that they have just had the demonstration with you and you are still "happy".

I am utterly shocked to have been caught with this.</div>

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Replies (7)
CW
Cornelus W's update15 May 2024, 17:04
Reviewer Update
To Date I have NOT been able to have this cancelled with their company Attorney using tactics such as:

- Advising that I would have received a call from their Finance Company called CT International to which I advised that I have not received this call. 
- I was then advised that they will retrieve the recording of this call as this call would have established the debit order confirmation - following hearing about this I mentioned to the attorney that if this call did exist that I would not have KNOWINGLY agreed to sign up for R35,000.00 without the option of CANCELLATION.
- Their company attorney have now asked to schedule a session to have my options discussed and explicitly mentioned my denial of having received such a call and using this as a tactic to keep me contracted.




CW
Cornelus W's update23 May 2024, 09:08
Reviewer Update
My thread continues.

I have to date not been able to cancel my subscription entirely.

Sharetrackin's Attorney called me and explained the entire breakdown:
- First and Foremost - to my surprise there are 3 companies involved:
- The consultant that visited my premises works for a company called Forex and Stock Indications.
- He sold me a product called Sharetrackin - also one of the companies.
- He explicitly mentioned that I can either invest my own money or I can use their most used Loan option for receiving a minimal total of R5,000.00 which they will then convert to a total of R38,500.00.
- If I wanted to invest my own capital I would need to invest at least R38,500.00 - hence the loan option was more approachable.

To Date I have now managed to successfully cancel my R399.00 subscription to Sharetrackin themselves which was due for 24 months.

Their attorney then asked that I remove my Hello Peter comment since it is NO LONGER Sharetrackin that needs to be held liable as I am now meant to clear my balance with CT International.

So, I did exactly that - I called CT International only to confirm that the R5,000.00 I received was for the investment into the Sharetrackin program itself - a program I have cancelled my subscription of.

Now I am still being held accountable for a total of R38.500.00 with a monthly debit order of R1,917.06.

I explicitly mentioned that I will continue to fight this until I am cancelled as I have not been informed of this since inception.

If I knew from inception that I would NOT be able to have this cancelled I would NOT have enrolled in the FIRST place.
Sharetrackin
Sharetrackin's reply23 May 2024, 16:02
Official
You were assisted by us Mr Cornelus W, and all the contracts and everything was duly explained to you from the outset, You even had the contracts and all the documentation as it was left with you after the consultant left, when you bought the program, Did you read through it and pick up any irregularities? Did you take it up with anyone? We feel your review is riddled with facts that do not add up, Why would you deny the cancellation figures sent by  finance company, as only you were aware of the loan, and the amount, We cannot make loans on your behalf,On the telephone call that we had, you did not mention any problems with the Sharetrackin software, or the functionality of it, In fact, you mentioned that you were happy with the program, Very unfair of you to publicize the confusion that you had, and blame it on something that you are still happy with,
CW
Cornelus W's update23 May 2024, 16:33
Reviewer Update
This is exactly the type of responses you can expect from the company Attorney.

Notice that he explicitly mentions that I was duly informed of everything from the OUTSET - then why would I go through ALL this trouble to post this in the first place!

I have not even reviewed ANY other company yet on Hello Peter - why go through all this trouble if I was duly informed?

If you review my entire post you will notice that NOT once have I complained about the product since I have NOT used it - only wanted to CANCEL and unable to.

If fairness was a factor then it would be considered to have me pay back the original R5000.00 as I wanted to do from inception and have the subscription cancelled as I asked from inception.
Sharetrackin
Sharetrackin's reply02 Jun 2024, 16:26
Official
Cornelus W, we note your reply, and confirm that your subscription was duly cancelled, and that you have no obligation towards us anymore,
CW
Cornelus W's update04 Jun 2024, 12:01
Reviewer Update
To re-iterate - my Subscription have NOT been cancelled.

I was still debited the R399.00 (reversed the debit order since they mention that I am MEANT to be cancelled) this month as well as the R1,917.06 still due to CT International.

This R1,917.06 is STILL due for a Product I have "purchased" without the option for cancellation.

The Product is still Sharetrackin - something Sharetrackin do not WISH to reverse.

Please consider this as STILL unresolved.
CW
Cornelus W's update04 Jun 2024, 16:04
Reviewer Update
Following my above post the company attorney emailed me and the following was mentioned:

  • My R 40k. amount due is STILL due and he wishes to clear Sharetrackin's name since it is NOT due to them but the finance company called CT International that purchased Sharetrackin.
  • He re-emphasized that I was meant to have known ALL of this in the ONE evening the consultant visited since I signed the contract.

For the Reader reading this - DO NOT SIGN ANY CONTRACTS with these companies without KNOWING you will NOT be able to cancel.

You will have the same situation as me being locked in for a R40k. amount with only receiving a R5,000.00 amount.

This company is the WORST I have ever encountered and wish to warn anyone who deals with them moving forward.

Good luck.