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fanie C

1 reviews | Active since Jul 2016

12 Dec 2018, 13:49

Sharetracking problems

I spoke to a agent of sharetrackin during august 2018. On my bank statement the company gave their name as Multid Forc&k9. Since 1 oct they deduct R299 from my bank account for no service used. The technician that would have come to set up my account was told by me that I am not really interested in the software and cancelled telefonical when the technician phoned me. My initial OK with deducting the amount of R299 monthly. I cannot find a number for them or email to make contact. I changed my mind within a week and up to now are not having the software or the training. Thus I am not using their product at all.

I ask of them to stop deducting money for some thing I did not sign for. My next step is the consumer organisation to sort this out.

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Replies (1)
Sharetrackin
Sharetrackin's reply13 Dec 2018, 09:03
Official
Mr. Crause

Thank you for taking the time to discuss the matter with us.

We are pleased that we could successfully assist you with the enquiry above. 

Please do not hesitate to contact us on the contact details given telephonically to you or ***.

Regards.
ShareTrackin Team