RvdB
Roelof van den Berg.

1 reviews | Active since Jun 2022

09 Jul 2022, 22:31

Initially I was Happy.

The initial meeting with the person who sold us the package was very good. Good salesman!

The second meeting was with a technical person (Andre) and I was happy with this person to. He showed me how to start and get going. Even helped me with my laptop since he is much more computer literate than I am. After I tried to buy shares some questions arouse. I phoned Andre an he helped my again. However since then thing were getting difficult with my other activities and load shedding. I registered for a webinar but load shedding made it impossible to attend.

I still have some urgent questions and will call Andre again but that only might be Tuesday (12-7-22) since I will not be available Monday.

After that I will have a better idea and experience to do a proper rating.

0
Replies (1)
Sharetrackin
Sharetrackin's reply11 Jul 2022, 07:32
Official
Good day Roelof
Firstly we would like to thank you for the review. We do try and go the extra mile for our clients and I am happy that Andre has been there to assist. 
I did ask our technical team to give you a call today to see if we can resolve the issue and remove the obstacles for you. 
Please remember that we do provide the 24/7 back up and support and if you need any assistance, do not hesitate to call. 

ShareTrackin Team 

Best regards,