Eish - No Customer Service - Maybe is to be expected!!

I would love to give a good review. But I put a hold to my debit order because I got zero customer service. I used the ticketing system. I used emails. I tried calling. I even got one of the consultants personal number to which I whatsapped and still get ignored. Am I wrong? Stopping the payment? I has asked for assistance to why why choices of shares / process is not going well and coming out at a loss. I can't add my own money into a trade if my process seems to be incorrect. This is where Sharetrackin should be assisting. I've also requested the top manager or Customer service Manager to call. Still nothing. The only thing I get from Wendy / Terina is to make payment!!!!! Well Consumer Protection is on my side. If you refuse to give me what I pay for, I cannot pay monthly installments.