SW
Samantha W
1 reviews | Active since Aug 2019
06 Jul 2020, 20:35
Worst debt collector in SA
So my Wonga loan got handed over to and they couldn't be bothered to give me a call or send me and email. I found out when I called the previous debt collector to make sure they received my payment. Now after a week of emails and calls and even whatsapp to their contact number still NO ONE has contacted me. It is an utter joke.
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Shapiro Shaik Defries & Associates's replyOfficial
14 Jul 2020, 15:30Dear Samantha W
We humbly apologize for the satisfactory level of service you endured herein.
Kindly be advised that we are working from home for the duration of the Covid 19 pandemic hence we did not have time to call all new accounts handed over o us as your account was only handed over to us on the 2020/06/24.
We appreciate you calling us on the on the 7th of July to arrange payments on your account .
Kindly accept our sincere apologies for the delay in resolving your query.
Regards,
SSDA Team
We humbly apologize for the satisfactory level of service you endured herein.
Kindly be advised that we are working from home for the duration of the Covid 19 pandemic hence we did not have time to call all new accounts handed over o us as your account was only handed over to us on the 2020/06/24.
We appreciate you calling us on the on the 7th of July to arrange payments on your account .
Kindly accept our sincere apologies for the delay in resolving your query.
Regards,
SSDA Team
Shapiro Shaik Defries & Associates's reply14 Jul 2020, 15:30
Official
Dear Samantha W
We humbly apologize for the satisfactory level of service you endured herein.
Kindly be advised that we are working from home for the duration of the Covid 19 pandemic hence we did not have time to call all new accounts handed over o us as your account was only handed over to us on the 2020/06/24.
We appreciate you calling us on the on the 7th of July to arrange payments on your account .
Kindly accept our sincere apologies for the delay in resolving your query.
Regards,
SSDA Team
We humbly apologize for the satisfactory level of service you endured herein.
Kindly be advised that we are working from home for the duration of the Covid 19 pandemic hence we did not have time to call all new accounts handed over o us as your account was only handed over to us on the 2020/06/24.
We appreciate you calling us on the on the 7th of July to arrange payments on your account .
Kindly accept our sincere apologies for the delay in resolving your query.
Regards,
SSDA Team