VERY BAD SERVICE AND FEEDBACK AND COMMUNICATION AND CUSTOMER SUPPORT

I HAVE BEEN WAITING FOR MORE THAN 21 BUSINESS DAYS FOR A PAID UP LETTER FOR AN ACCOUNT WITH THE NIMBLE GROUP SHARED WITH SHAPIRO SHAIK AND ASSOCIATES. I CAN'T GET ANYONE TO PROVIDE WITH DECENT FEEDBACK AND COMMUNICATION. I'VE EMAILED AND PHONED THEM BLUE AND STILL NOTHING.