1 reviews | Active since Feb 2016
VERY BAD SERVICE
Daniel Molefe promised that i would have my paid up letter last week but till today i haven't seen it. What irritates me the most is that i keep on calling this guy but its either he is busy, he is not aswering or he is in a meeting, really now ?? Its funny because they responded to my first complaint and said the matter was resolved but my matter is far from being resolved. What is also funny is that he promised to deliver but just like all the shapiro staff it seems like he can't keep his word. How hard can it be to just send me my paid up letter DANIEL MOLEFE ? Today i've called you three times already but it seems like am waisting my airtime as usual as i was told again that u are not answering your line. Very dissapointing service Daniel Molefe.
Trust this response find you well,
We would like to apologize for the inconvenience in this matter caused.
As per our telephone discussion this morning, we confirmed that he query had been escalated to client on the 29 March 2016 and we await feedback from them and we have followed up again.
Ms Ngongomani , we aware that the matter has been taking a while to be resolved however we can assure you that we still working very hard and are treating this query with high importance.
We thank you for your patience herein.
Kindest Regards,
SSDA Team
Trust this response find you well,
We would like to apologize for the inconvenience in this matter caused.
As per our telephone discussion this morning, we confirmed that he query had been escalated to client on the 29 March 2016 and we await feedback from them and we have followed up again.
Ms Ngongomani , we aware that the matter has been taking a while to be resolved however we can assure you that we still working very hard and are treating this query with high importance.
We thank you for your patience herein.
Kindest Regards,
SSDA Team