PP
Preneshni P

1 reviews | Active since May 2023

19 Jan 2024, 13:15

UNPROFESSIONAL SERVICES, POSSIBLY FRADULENT AS WELL

SSDA YOU ARE ABSOLUTELY UNPROFESSIONAL AND GIVE PATHETIC SERVICES AND CLEARLY DO NOT TRAIN ANY OF YOUR EMPLOYEES AS THEY ARE IMBECILES

I AM HARRASED BY YOUR COMPANY REGARDING MY MTN ACCOUNT EVEN THOUGH I HAVE MADE ARRANGEMENTS THAT IS NO WHERE TO BE FOUND ON ANY RECORDS.

EVERY SINGLE TIME YOU CALL ME AND BLATANTLY CUT THE CALL,WHEN SOMEONE DOES EVENTUALLY SPEAK TO ME AS I ASK THEM FOR MY STATEMENT OF THEIR TEAM LEADER FOR THE MTN CAMPAIGN, THE CALL IS ALWAYS CUT!.

WHEN I CALL YOU BACK-MULTIPLE TIMES, YOU KEEP CUTTING MY CALL, I HAVE BEEN TOLD LITERALLY DIFFERENT RESPONSES WITH EVERY DAMN ADVISOR AND EVERY ADVISOR SAYS THERES ONLY 1 TEAM LEADER FOR THE MTN CAMPAIGN AND SHES NEVER AVAILABLE, I LEAVE MY DETAILS AND I AM PROMISED TO BE CALLED BACK AND SENT MY STATEMENT BUT WEEKS AND MONTHS HAVE GONE BY AND THERES NO RESOLUTION!

YOUR SERVICE IS PATHETIC

0
Replies (3)
Shapiro Shaik Defries & Associates
Shapiro Shaik Defries & Associates's reply19 Jan 2024, 15:22
Official
Good day,

Please note that a response was sent to the email address provided.

SSDA Resolutions Team 
PP
Preneshni P's update23 Jan 2024, 11:50
Reviewer Update
Hi SSDA,

I am still awaiting an email or call regarding this complaint cause up until today, I have received NOTHING! An advisor called me today and her stupidity was on an all time HIGH. I politely requested to please speak to a team leader or supervisor so I can know what exactly is going on with my account and AGAIN for the umpteeth time, she intentionally CUT the call on me. When I call you, I get the exact same type of service so kindly tell me who can I contact to actually get answers?


Shapiro Shaik Defries & Associates
Shapiro Shaik Defries & Associates's reply01 Feb 2024, 09:50
Official
Good day,

Please note that a response was sent to the email address provided.

SSDA Resolutions Team