Unhappy client

I just dealt with this company for an account that was handed over i must say the consultant I spoke was very very very very rude and arrogant now I know that I had an account that I didn't pay well and I called them to settle it the consultant Lindokuhle Mkhabela was very rude and unnecessary and she should be checked by their managers on people skills im very unhappy hopefully they can follow through with their promises and clear my name in the 21 days that was promises