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sibusiso M
1 reviews | Active since Sept 2019
10 Feb 2021, 17:08
Unfair treatment
Just received a call with one of their consultants reminding me that payment is overdue, I recieved a the same call in the morning as a reminder, which I don't understand why I am getting two calls in a day. I have missed just one due to a car accident not that I don't pay I don't why I should be treat like a non paying client for a reason that I can prove this is really unfair that this business treats people like this we are in a pandemic as country daily people are losing jobs yet we pay what is due with the ridiculous interest charged
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Shapiro Shaik Defries & Associates's replyOfficial
12 Feb 2021, 10:41Dear Sibusiso M
Kindly accept our sincere apologies for the delay in resolving your query.
Kindly note that we will take a look at your account and make sure that you do not get called unnecessary
Kindly do make sur that payments are made on one specific date every month that way it wont go to a no payment received status and that's why they will call you .
Regards,
SSDA Team
Kindly accept our sincere apologies for the delay in resolving your query.
Kindly note that we will take a look at your account and make sure that you do not get called unnecessary
Kindly do make sur that payments are made on one specific date every month that way it wont go to a no payment received status and that's why they will call you .
Regards,
SSDA Team
Shapiro Shaik Defries & Associates's reply12 Feb 2021, 10:41
Official
Dear Sibusiso M
Kindly accept our sincere apologies for the delay in resolving your query.
Kindly note that we will take a look at your account and make sure that you do not get called unnecessary
Kindly do make sur that payments are made on one specific date every month that way it wont go to a no payment received status and that's why they will call you .
Regards,
SSDA Team
Kindly accept our sincere apologies for the delay in resolving your query.
Kindly note that we will take a look at your account and make sure that you do not get called unnecessary
Kindly do make sur that payments are made on one specific date every month that way it wont go to a no payment received status and that's why they will call you .
Regards,
SSDA Team