DG
DONALD G

1 reviews | Active since Nov 2012

28 Sept 2015, 17:06

TV Licence not in arrears

Good day, I am being harassed at my place of employment by your staff for a TV licence THAT IS NOT IN ARREARS. Also, it is impossible to tell your rude and snotty staff this as they reply with \don't you come with your stories I will come to your work and write you up". Please ensure that you fami****ise yourself with the code of conduct your 'brave' call centre agents should adhere to. My work calls are being recorded and you are not allowed to threaten me at my place of employment when I tell you the licence is paid to date and was never in arrears since I bought the TV in 2013!!! One more threat at my work and I WILL REPORT YOU! From now on you will communicate with me in writing so cover both myself and see if your call centre agents are still so 'brave' to threaten and harrass on paper as they are via telephone. """

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Replies (1)
Shapiro Shaik Defries & Associates
Shapiro Shaik Defries & Associates's reply01 Oct 2015, 10:23
Official
Hello donald24,

We apologize for the service that you received and the inconvenience caused in this regard.

Please be advised that details has been requested to you via email

Kind Regards

SSDA TEAM