MN
Moleboheng N
1 reviews | Active since Jul 2017
16 Dec 2020, 07:41
*******,***** and ******** looking at their reviews on this platform
Last month I got a call from Malefu she told me about a settlement, I was very happy. I got an e mail from Navel Masiba Marumba, I paid the owed amount the very next day. I got an SMS yesterday, then I thought no let me call. Spoke to Lehlohonolo who said she will escalate the issue. Today I wake up to an SMS "I need to contact them because I have not paid my account". I am still waiting on a settlement amount but no one wants to help me. These people are ******** and ******. I am going to visit them at their offices and will not leave until this mess is sorted. Y'all can't ***** from us like that
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Replies (3)0
Replies (3)
Shapiro Shaik Defries & Associates's replyOfficial
18 Dec 2020, 15:12Dear Molebonheng N
Kindly accept our sincere apologies for the delay in resolving your query.
Kindly note that the paid up letter has been sent to you today .
Regards,
SSDA Team
Kindly accept our sincere apologies for the delay in resolving your query.
Kindly note that the paid up letter has been sent to you today .
Regards,
SSDA Team
Shapiro Shaik Defries & Associates's reply18 Dec 2020, 15:12
Official
Dear Molebonheng N
Kindly accept our sincere apologies for the delay in resolving your query.
Kindly note that the paid up letter has been sent to you today .
Regards,
SSDA Team
Kindly accept our sincere apologies for the delay in resolving your query.
Kindly note that the paid up letter has been sent to you today .
Regards,
SSDA Team
MN
Moleboheng N's updateReviewer Update
19 Dec 2020, 03:09I unfortunately called your useless call center, spoke to Lehlohonolo who assured me in a probably recorded call that I won't have a debit order. Then my query 552236 was handled by another ****, Ellen Tebeila. She assured me that I won't be debitted in writing. Right now I am waking up to a debit order, of the same amount I was assured will not be debitted. My name on the settlement letter is spelt incorrectly, signs of no professionalism whatsoever. You guys are the pits. ????????????????
MN
Moleboheng N's update19 Dec 2020, 03:09
Reviewer Update
I unfortunately called your useless call center, spoke to Lehlohonolo who assured me in a probably recorded call that I won't have a debit order. Then my query 552236 was handled by another ****, Ellen Tebeila. She assured me that I won't be debitted in writing. Right now I am waking up to a debit order, of the same amount I was assured will not be debitted. My name on the settlement letter is spelt incorrectly, signs of no professionalism whatsoever. You guys are the pits. ????????????????
MN
Moleboheng N's updateReviewer Update
19 Dec 2020, 03:10Can one human being in your company call me I am hired of dealing with I competency. Very tired
MN
Moleboheng N's update19 Dec 2020, 03:10
Reviewer Update
Can one human being in your company call me I am hired of dealing with I competency. Very tired