TM
Tracy M

1 reviews | Active since Nov 2015

26 Aug 2020, 13:53

Terrible customer service

I made a payment on the 4th Aug 2020 into the SSDA ACCOUNT. An amount I sent was R1000 towards settling my *** number.

However, I made a mistake and used the 250655 as my reference number.

I wasn't aware that Cell C has changed debt collectors.

I want my money back and SSDA is not answering or returning my calls.

Would you kindly advise on a way forward?

0
Replies (1)
Shapiro Shaik Defries & Associates
Shapiro Shaik Defries & Associates's reply28 Aug 2020, 17:49
Official
Dear Tracy 

We humbly apologize for the satisfactory level of service you endured herein.

Kindly note that we will sent you a mail to the email address provided regarding your query 

Regards,

SSDA Team