Suffering caused by SSDA's Maladministration

I am highly frustrated by this Company. I paid my Cell C account via SSDA but the settlement of R 3322.16 was never paid over to Cell C thus my profile has not been updated. The settlement was done through the assistance of Letsie Mary-Jane to SSDA account on 29/01/2025 till date I have not received paid up letter. I keep following up but no one is attending to my matter and and now I am further harassed by NuDebt for the same debt which SSDA to monies for. This NuDebt company has deducted from account without my consent because apparently Cell C does not know that I settled the account . SSDA needs to quickly attend to this matter, as I am preparing to open a ******** case as well as file a complaint with the Consumer Ombudsman.