CL
Cornelius L

1 reviews | Active since Aug 2015

25 Aug 2015, 08:43

Stop Harassing me

I received numerous SMS's, telephone calls and emails from the Call Centre at Shapiro Shaik Defries and Associates (SSDA) to say that I have an MTN account in arrears in excess of R24 000.00. I repeatedly informed them that I have never had an MTN contract, nor pay-as-you-go number or account with MTN in my life. When I asked them to send me a statement, the statement contained no initials and an address in Johannesburg somewhere. I advised them then that I have never lived in Johannesburg, nor in a street with the name as per the statement provided by them. I have been to the local MTN branch and they verified that a search on the account number provided by SSDA, as well as a search on my ID number yielded no results - nothing exists. They seem to ignore what I say and continue sending me emails and calling me. They need to stop harassing me.

0
Replies (1)
Shapiro Shaik Defries & Associates
Shapiro Shaik Defries & Associates's reply14 Sept 2015, 11:52
Official
Hello N de Lange,

Thank you for bringing this matter to our attention,

we can confirm with you that one of our friendly consultant has been in contact with you regarding this matter and we currently liaising with our client to resolve your query and we shall revert as soon as possible.

Please don't hesitate to contact us for any further clarity or concerns.

Kindest Regards ,
SSDA Team