SSDA’s Unprofessional and ********* Practice

I am livid with SSDA’s handling of my account. This account was fully settled in October last year, yet I continue to receive emails demanding payment as if nothing has been resolved. I have already submitted proof of payment multiple times to both Nompilo Mkhize and Ms Chumenaye, but there has been absolutely no response. Attempts to follow up via email go unanswered, and it is nearly impossible to get hold of anyone when calling SSDA. What makes this even more concerning is the negative impact this situation is having on my credit score, despite the account being paid in full. This is unacceptable and reflects very poorly on SSDA’s internal processes and customer service. SSDA urgently needs to update their system and properly reflect settled accounts. This ongoing issue is not only frustrating but also unfair to customers who have fulfilled their obligations.I expect this matter to be resolved immediately.