1 reviews | Active since May 2016
SSDA NOT ON TOP OF THINGS
<p>Since January I get calls and sms messages from SSDA - attorneys who tells me that I need to pay my outstanding mtn account. The more I tell them I dont owe money to mtn the more sms' s I get and phone calls. If I dont want to give my ID nr they put the phone down on me and immediately send me sms's. This is the message i get from them, and I told them to take it up with mtn to see if I have outstanding monies. Why is my phone still on if I owe money. The sms:</p> <p>Requests for pmnt on ur MTN acc. Ref ********** 549 have constantly been ignored. Avoid possible further action. Call SSDA on ********** 600 today.</p> <p>The people on there call centre are just plain stupid.. they do not understand a thing.</p>
Dear Adri van Niekerk,
Thank you for taking an opportunity to bring this matter to our attention , we would like to confirm that we have contacted you and have informed you that we will be liasing with our client and shall revert to you with feedback in order for us to resolve this query amicably.
We would further like to apologize for any inconvenience resulted herein.
Kindest Regards,
SSDA Team
Dear Adri van Niekerk,
Thank you for taking an opportunity to bring this matter to our attention , we would like to confirm that we have contacted you and have informed you that we will be liasing with our client and shall revert to you with feedback in order for us to resolve this query amicably.
We would further like to apologize for any inconvenience resulted herein.
Kindest Regards,
SSDA Team
If only they would give you a chance to say something. They keep on talking even if you ask them if you can say something they just keep on. It makes it difficult to get to the point.
If only they would give you a chance to say something. They keep on talking even if you ask them if you can say something they just keep on. It makes it difficult to get to the point.
Mrs Van Niekerk,
We do understand that we had connectivity problems on the phone earlier however as we promised , we currently liasing with our client and we shall revert to you with feedback as soon as we receive a response.
We humbly request that you be patient and give us time as we investigate your query herein.
Kindest Regards,
SSDA Team
Mrs Van Niekerk,
We do understand that we had connectivity problems on the phone earlier however as we promised , we currently liasing with our client and we shall revert to you with feedback as soon as we receive a response.
We humbly request that you be patient and give us time as we investigate your query herein.
Kindest Regards,
SSDA Team
Mrs Van Niekerk ,
We have received feedback from client and they have provide us with your updated statement . Payment activity and invoices generated have also been noted. Please be advised that the client mentioned that they have provided with 50% credit on query logged with our CIP department.
We were also advised to close the account on our side.
We would lie to thank you for you patience and understanding and would like to confirm this query as resolved.
Kindest Regards,
SSDA Team
Mrs Van Niekerk ,
We have received feedback from client and they have provide us with your updated statement . Payment activity and invoices generated have also been noted. Please be advised that the client mentioned that they have provided with 50% credit on query logged with our CIP department.
We were also advised to close the account on our side.
We would lie to thank you for you patience and understanding and would like to confirm this query as resolved.
Kindest Regards,
SSDA Team