Shapiro Shaik Defries & Associates my worst experience

I have never been made a fool like this in my life before. I have been going around in circles for almost 6months now. Yes I admit, I had an account with foshini that I opened when I was very young. I lost track of it once I got unemployed some years back and eventually because of no communication about it I honestly forgot about the account. Apparently foshini then sold the account to ssda_cds. Late last year I discovered that I had this ssda_cds account on my credit report that I never knew about so I contacted them via Facebook messenger and they told me they had outsourced the account to pinaar sithole and associates. So I did the right thing and contacted the people who have the account. In January this year I got the settlement amount and paid it off. No strike no hassle. I was sent the paid up letter and was advised it would be updated as closed with the credit bureaus within 6weeks. It is end of May now and its heading to 6months without being updated. I have been going from pillar to post trying to get this updated. I have been calling the credit bureaus and no1 is helping. I have been sending countless emails I have been logging complaints. Nothing is happening. I keep being told my foshini account is closed but that's not the issue, the issue is not foshini because they sold the account to ssda_cds. The issue is ssda_cds as they are the ones who are not updating. This account is no longer open and active. It is paid up and closed. It is not 30months in arrears. It has been settled. Months ago. I can not be struggling like this about the same thing for so long. This is very inconvenient and distressing. My next step is the ombudsman as I have already given over 20days for the matter to be resolved