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chantal S

1 reviews | Active since Oct 2012

26 Aug 2015, 09:46

SABC TV LICENSE

Good Day <br> <br> My name is Chantal. I received an email a while back stating that I have not paid my TV License. I rep**** stating that I do not have a television, it was ******, it was the second television that was ****** within the space of 6 months. I was told to send an affidavit and a copy of my ID. I sent the documentation to SABC and to Shapiro Shaik Defries & Associates. A call center agent called and I told them that I sent through the documentation that was required. I keep getting emails telling me to pay and i keep replying stating that i do not have a TV , I also said that I sent the information they asked for. I receive calls almost every day and I keep repeating myself. I sent the information they asked for, I do not understand why I am being harassed. My last email was yesterday, again saying that I need to pay and I rep**** AGAIN saying that I do not have a TV and I sent the documents they asked me to send. I was told to send them again. I refuse to go to the Police Station again to get another affidavit. I then received a call last night, I told the call center agent that I have spoken to so many agents stating the same thing over and over. This is too much

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Replies (1)
Shapiro Shaik Defries & Associates
Shapiro Shaik Defries & Associates's reply26 Aug 2015, 11:53
Official
Hello chanteroxx,

We would like to apologize for any inconvenience caused and thank you for taking the time to bring this to our attention.

Please note that further details have been requested from you via email in order for us to address your concerns.

Kind Regards
SSDA TEAM