AK
Ashleigh King-Ogden

1 reviews | Active since Feb 2016

08 Feb 2017, 13:53

Robbing!

<p>I was paying off my MTN account through them and when I asked MTN when will my account be paid, they said it is already paid off. Once I called Shapiro asking them for a letter to send MTN they refused and said I still owe them money. Now they are harrassing me to pay after MTN has advised me I can not cancel my contract or upgrade unless Shapiro sends me that letter! Such *******! How dare you!</p>

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Replies (2)
Shapiro Shaik Defries & Associates
Shapiro Shaik Defries & Associates's reply08 Feb 2017, 17:09
Official

Dear Ashleigh ,

Thank you for bringing this matter to our attention.

We would like to apologize for any inconvinience endured herein.

Kindly note that we will be in contact with you and can confirm that we treating this matter with urgency and we shall resolve this matter amicably.

Kindest Regards,

SSDA Team

Shapiro Shaik Defries & Associates
Shapiro Shaik Defries & Associates's reply08 Feb 2017, 17:37
Official

Dear Ashleigh ,

This is to confirm that we have sent a mail to your email address and we have tried reaching you telephonicaly however we were unsuccessful.

Thank you,

Kind Regards,

SSDA Team