Refusal to forward statement

<p>After reading all the complaints lodged against this firm, I seem to understand how an account balance can have such a huge increase in total outstanding debt. One call does not seem to be sufficient, they have to make at least 4 a day. </p> <p>Our experience with them is that they refuse to forward a statement and the latest from them is that they will only forward said statements if we make payments for 3 months. They then proceed to sms banking details with their normal "imminent legal action" threat.</p> <p>Firstly, we will not pay any monies where banking details have been sms'd, we require a bank letter or cancelled cheque confirming SSDA's banking details.. Secondly, if you cannot forward a statement, what am I paying for? We require a detailed statement showing the costs.</p> <p>I am almost to scared to say please feel free to contact me (your charges???), but I suppose this needs to be resolved.</p>