DM
Dakalo M

1 reviews | Active since Sept 2020

09 Sept 2020, 18:39

Refund me my money paid incorrectly

I really don't understand why you only paid/refunded me the one amount whilst I made two payments and made 1 claim. This is really unacceptable. The company know that I have no account with them I have everything from my side but the not playing their part. Please refund me my money. You still owe me plus R6500 it's alot of money with this pandemic happening and you just keeping my money. This company is horrible with client service.

0
Replies (2)
Shapiro Shaik Defries & Associates
Shapiro Shaik Defries & Associates's reply11 Sept 2020, 16:02
Official
 Dear Dakalo M 

Please accept our sincere apologies for the delay in this regard.

Kindly note that one of our agents will forward you a mail.

Kind regards

SSDA Teams.
DM
Dakalo M's update15 Sept 2020, 18:17
Reviewer Update
Crisdal your consultant has sent me an email to forward her the very same documents which I have submitted before and I did. She still has not. One back to me. I really don't understand why I need to resend the documents if I claimed for two amounts and one was paid whilst the other was not. How can this company pay me back only one payment. Please pay me back my money with my ID as reference that was paid to shapiro...... Capfin account. This is really tiring. This is the worst service ever. No communication nothing from your staff.

Pay back my money.