Please just help me :(

27/03- received call from SSDA about Edgars account & established that the account was **********<br> - went to Edgars and begun dispute process<br> 03/06- continued to receive SMSs about outstanding fees<br> 29/06- Spoke to Edgars ***** department & received written confirmation that it was dealt with.<br> 16/06- spoke to SSDA to follow up, apparently the issue was still unresolved.<br> -sent the written confirmation to [Email Removed]<br> 28/07- recieved a template reply from Gloria Mphela that they have recieved my request.<br> 21/08- I responded asking for a follow up.<br> Nothing.<br> 11/11 - I failed a credit check, called SSDA and found out that they are waiting for Edgars to verifiy (what exactly?)<br> 14/11- called Educon, apparently they say it is resolved.<br> 14/11- called SSDA who claim it is not resolved.<br> Asked for a written confirmation of what should be done to send to Educon (since SSDA is apparently won't)<br> Received the same template Gloria Mphela sent me, from <br> Nombulelo Sibanda.<br> -Called again asking for a specific letter or to receive a copy of the recorded call and was told SSDA only uses templates.<br> -called again was put on hold, call dropped.<br> Please put me in contact with someone who will help.