PP
Phillip P

1 reviews | Active since Dec 2016

07 Jan 2021, 17:35

Paid up letter??? Why the wait why????

So i see i am not the only one strugeling to get a PAID UP LETTER!!!! it has been 4 days since i made full payment!!! Send everything needed!! Since then i couldent reach anyone nobody is responding to my emails nothing!!!

I need a paid up letter ASAP!!!!

0
Replies (2)
PP
Phillip P's update08 Jan 2021, 09:53
Reviewer Update
Why must 1 wait 21 working days for a paid up letter? You guys are ****ing quick to call and come with warnings and all that stuf but as soon as full payment is made i must call and strugle to get hold of u for 4 days!!!!!!! Only to hear i must wait 21 working days that is unexceptable!!!!!!!!!!!!!!!!
Shapiro Shaik Defries & Associates
Shapiro Shaik Defries & Associates's reply08 Jan 2021, 15:46
Official
Dear Philip P 

Kindly accept our sincere apologies for the delay in resolving your query.

Kindly note that we have the waiting period as we need the money to be paid over to client .

Also once the payment has been paid over we then await clients approval for us to sent the paid up letter hence the 21 working days waiting period .

Hope the above is in order .

Regards,

SSDA Team